Admissions Operations Representative Information

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Capella Education Company

Capital Bank was formed by Capital Bank Financial Corp. (formerly North American Financial Holdings, Inc.), a bank holding company incorporated in the state of Delaware in 2009. Capital Bank Financial Corp.’s objective is to create a regional banking franchise in the southeastern United States through organic growth and acquisitions of other banks, including failed, underperforming and undercapitalized banks. Beginning in December 2009, Capital Bank Financial Corp. raised approximately $900 m... Read More

Address	Capella Tower 225 South 6th Street, 9th Floor Minneapolis, MN 55402
Website	www.capella.edu/
Holding	No Holding Details

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Admissions Operations Representative

The Learner Services & Operations Admissions Representative is responsible for the timely and accurate processing and security of all applicant, learner and alumni documents. This may include scanning/indexing, processing, tracking, and following-up on official transcripts and application documents, evaluation of documents for admission and transfer credit, or management of learner documents. The LSO Admissions Representative works as part of a team that provides exceptional support both to Capella applicants and learners, as well as internal partners.

Responsibilities:
Manage incoming applicant and learner documents.

Respond to telephone and email service requests from applicants, learners, and internal partners.

Data entry to track admission documents,

Contact learners and other schools to follow up on transcripts and other application documents.

Review, verify, and assess transcripts in accordance with established guidelines for admission and transfer credit.

Distribute mail for the University.

Achieve quality and productivity metrics established for team.

Participate in proactive problem solving with team and internal partners.

Train and mentor new and existing staff members.

Attend job specific training to continuously improve skills.

Engage in professional development opportunities.

Maximize skills and knowledge to support business initiatives.

Ability to maintain flexible work schedule.

Qualifications

Education: Associate Degree required, Bachelor's preferred and/or commensurate experience.

Experience: Minimum 1 year customer service experience required and a solid understanding/experience in academics strongly preferred.

Technical Skills: Demonstrated proficiency with Microsoft Office Suite and Adobe Acrobat Professional.

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	not provided
Job Duration:	not provided	Phone:	612-977-5499
Email:	mike.buttry@capella.edu