Information Systems Field Support Analyst Information

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Canadian Natural Resources Limited

Canadian Natural’s goal has always been to run our business and run it well, executing on our projects and creating value for our shareholders. That is what we have focused on for the past twenty years, and it is what we continue to focus on. Our asset base is strong and balanced. We have crude oil and natural gas conventional operations in domestic and international basins, along with a world class oil sands mining operation.1989Shallow gas basin of Alberta was the modern iteration of the Co... Read More

Address	2500, 855 - 2 Street S.W. Calgary, AB T2P 4J8
Website	www.cnrl.com/
Holding	No Holding Details

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Information Systems Field Support Analyst

THE OPPORTUNITY:
The IS Field Support Analyst will provide hardware and software support for remote field offices and sites in the Lloydminster, Bonnyville, Wolf Lake and Lac La Biche areas. This role provides the opportunity to work autonomously while having the support of a strong management team, as well as the chance to develop both through practical experience and training.

This position entails extensive travel and interacts with business units as well as other groups within the IS Department, including the Operations Manager. This position is based in the field: Lloydminster is the preferred location; Bonnyville and Lac La Biche will also be considered as potential locations.

HOW WILL YOU MAKE YOUR MARK?
• Provide third level IT support to field users
• Assist Microsoft network analysts in Server maintenance (HP Servers)
• Assist in the support of the Wireless Ethernet network
• Assist in the support of the network infrastructure (Cisco equipment)
• Support SCADA infrastructure
• Perform project work to evaluate and/or implement software/hardware installations
• Maintain field company standards across all offices
• Produce and maintain up-to-date field documentation
• Regular travel to remote locations (sometimes by small aircraft), as well as scheduled monthly travel to major field offices. Will operate company and rental vehicles and submit expense claims for reimbursement
• Assisting with software update distributions (major roll-outs, satellite locations)
• Physical deployment of workstations (some lifting of PCs and hardware required)
• Providing hardware support as required
• Installing new networking facilities to new locations

QUALIFICATIONS:
• Typically 3+ years of related IT support experience with University degree or technical school diploma
• Certifications such as MCSE, CNE, CNA and ITIL will be considered strong assets
• Valid class 5 driver’s license is required
• Familiarity with and understanding of:
o Windows XP workstation, Windows7, PC and printer hardware
o IT field work
o SCADA software such as Factory Link, RSLinx and Wonderware
o serial to IP converters, Microwave and 900Mhz radios
o working in a customer service based role
o solving problems independently

HEALTH AND SAFETY:
At Canadian Natural, safety is a core value. We conduct all of our operations in a way that identifies, minimizes and mitigates harm to the health and safety of employees, contractors, the public and the environment.

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	403-517-7350	Contact Name:	not provided
Job Duration:	not provided	Phone:	403-517-6700
Email:	investor.relations@cnrl.com