Customer Assistance Center Associate Information

Job Details

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Camden National Corporation

Camden National Corporation is a bank holding company. The Company is a diversified financial services provider. The primary business of the Company and its subsidiaries is to attract deposits from, and to extend loans to, consumer, institutional, municipal, non-profit and commercial customers. The Company makes its commercial and consumer banking products and services available directly and indirectly through its subsidiary, Camden National Bank (Bank), and the Bank’s division, Union Trust, ... Read More

Address	Two Elm Street, P.O. Box 310 CAMDEN, ME 04843 United States
Website	/www.camdennational.com/
Holding	No Holding Details

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Customer Assistance Center Associate

Multiple 25 hour/week part time opportunities available.

Summary

This position is responsible for responding to all customer inquiries that come through the Camden National Bank Call Center.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Respond to incoming calls from new and existing customers.

· Provide information to callers concerning products, services, rates, etc.

· Evaluate customer needs and cross-sell products appropriately.

· Assist customers in resolving account problems.

· Transfer calls to appropriate individual when necessary.

· Process telephone transfers.

· Act as a liaison between customers and departments as necessary to address account issues.

· Actively participate in outward calling.

· Provide support to on-line banking services.

· Set up Net Teller and Bill Payment accounts.

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	207-230-2322	Contact Name:	not provided
Job Duration:	not provided	Phone:	not provided
Email:	careers@camdennational.com