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Caesars Entertainment Corporation

Since its beginning in Reno, Nevada more than 70 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now owns or manages casino resorts on four continents The company's resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names; Caesars also owns the London Clubs International family of casinos and the World Series of Poker.Caesars Entertainment is focused on building loyalty and value with its customers through a unique combi... Read More

Address      Gary Thompson 1 Caesars Palace Drive Las Vegas, NV 89109 702.407.6529
Website      www.caesars.com/
Holding      No Holding Details

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Total Rewards Representative

Job Description:

JOB SUMMARY:

 

Opens Total Rewards accounts, provides customer information services.

 

ESSENTIAL JOB FUNCTIONS:

 

·         Enters new customer accounts. Greets customers as a company representative and provides information concerning casino programs, amenities, offsite attractions, hotels, restaurants, and Harrah’s Total Rewards Program.

·         Assists as needed with Promotions and Events.

·         Issues promotional amenities, redeems coupons, maintains accurate bank and inventory control records.

·         Greets buses and distributes Total Rewards Cards and requested coupon packages to passengers.

·         Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.

·         Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

 

QUALIFICATIONS:

 

·         High school diploma or GED required. Ability to add and subtract numbers is essential.

·         Pleasant personality, excellent customer service skills as well as record keeping skills are a must.

·         Pleasant and easily understood speaking voice is required.

·         Must be able to receive and accept directions and instructions in a positive cooperative manner. Customer service experience is preferred. Must be fluent in English.

·         Ability to read and write in English imperative. Must be able to get along with co-workers and work as a team. Must present a professional, well-groomed appearance.

 

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

 

·         Must be able to maneuver to all areas of the casino.

·          Must be able to lift up to 20 pounds and carry up to 20 pounds.

·         Must have an eye for detail. Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.

·         Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier.

·         Must be able to work at a fast pace and in stressful situations.

·         Must be able to read, write, speak and understand English.

·         Must be able to respond to visual and aural cues.

 

GAMING PERMIT:  Non-key

 

Harrah’s reserves the right to make changes to this job description whenever necessary.


As part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a background check, prior to an offer being extended.  These background checks include:

 

    * Prior Employment Verification   
    * Education Verification    
    * Social Security Trace     
    * Criminal Background Check
    * Drug Screen    
    * Motor Vehicles Records (where required for position)

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

not provided

Contact Name:

not provided

Job Duration:

not provided

Phone:

800-318-0047

Email:

Investor_Inquiries@caesars.com

News - Caesars Entertainment Corporation

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