LV Teleservices Coordinator Information

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Caesars Entertainment Corporation

Since its beginning in Reno, Nevada more than 70 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now owns or manages casino resorts on four continents The company's resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names; Caesars also owns the London Clubs International family of casinos and the World Series of Poker.Caesars Entertainment is focused on building loyalty and value with its customers through a unique combi... Read More

Address	Gary Thompson 1 Caesars Palace Drive Las Vegas, NV 89109 702.407.6529
Website	www.caesars.com/
Holding	No Holding Details

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LV Teleservices Coordinator

Job Description:

JOB SUMMARY:

Responsible for the coordination and execution of all hotel templates associated with direct marketing, special events, advertising offers and retail hotel packages for the Nevada Region. Responsible for building and maintaining all direct marketing and retail package bill codes.

KEY JOB FUNCTIONS:

·         Ensure Nevada Region LMS hotel templates are accurately built and tested in compliance with established timeliness and accuracy guidelines, which includes accurately creating group codes, creating rate plans, rate strategies, rate calendars, adding room blocks, adding correct source codes, creating bill codes, adding detailed template text.

·         Communicate direct marketing and advertising offers, sales groups, wholesalers and retail hotel packages to property specific departments such as Front Desk, Food and Beverage, Box Office, Total Rewards, Revenue Management and Las Vegas Call Center.

·         Communicate information to department personnel to maintain consistency and alleviate potential problems. Provides feedback and make recommendations regarding hotel template standards in order to improve the booking process

·         Trouble shoots problems that may arise regarding hotel templates. Complete duties as assigned.

·         Maintain exceptionally high standard of courtesy, professionalism and discretion in communication to or about internal/external customers.
Demonstrate a pleasant and enthusiastic demeanor at all times.

Qualifications:

EDUCATION and/or EXPERIENCE:

Two year hospitality experience preferred. College courses or degree preferred. Must be able to work well with coworkers and work as a team.

QUALIFICATIONS:

    * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

    * Literacy and fluency in English
    * Ability to type at least 45 wpm, plus good 10-key skills
    * Have a clear speaking voice and good telephone etiquette
    * Excellent communication skills, both verbal and written
    * Proficient in LMS 1.5; great computer skills, including Excel, Windows, PDB (WINet)
    * Detail oriented
    * Must possess organizational and time management skills; Multi-task oriented.
    * Ability to deal professionally with internal and external guests
    * Analytical skills
    * Ability to work independently and work as a team; must be dependable and flexible
    * Ability to apply creative solutions to unusual problems
    * Ability to attend property meetings

WORK ENVIRONMENT:

    * Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
    * Must be able to work in a fast paced environment

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	not provided
Job Duration:	not provided	Phone:	800-318-0047
Email:	Investor_Inquiries@caesars.com