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CSG Systems International, Inc.

In today's dynamic and competitive marketplace, one thing is certain: change. As one of the world's leading providers of business support solutions, CSG International understands what it means to evolve, adapt and transform. Our goal is to help you generate revenue, maximize customer value, and manage your business more efficiently.CSG helps companies around the world succeed every day—and we continue to evolve our portfolio of market-leading solutions to meet ever-changing market demands.Com... Read More

Address      1000 Town Center Drive Suite 300 Oxnard, CA 93036
Website      www.csgi.com/
Holding      No Holding Details

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Enterprise Architect

THE ROLE
The Enterprise Architect is the architecture and Solution Design authority for the nominated CSG Customer, covering primarily BSS (Rating & Billing) and OSS (inclusive of Mediation) domains.
The successful candidate performs a key Customer-facing, lead-Customer-facing architect role in large implementation projects, has the overall architectural domain responsibility for solutions offered to Customers and provides enterprise architecture related leadership to internal CSG teams engaged in the initial and ongoing architecture and implementation of software solutions to CSG Customers.
 
RESPONSIBILITIES

    * Works with the Customer's architects and staff to gather and document requirements.
    * Creates an enterprise architecture and design in conjunction with the Customer, other CSG architects, business analysts, partners and systems integrators that meets the Customer requirements; fits within the OSS/BSS infrastructure, and is designed to make the best use of CSG product offerings.
    * Follows and promotes the agreed CSG Best Practices and related supporting documentation.
    * Provides work estimates (activity effort, time, duration) and skills required to assist the PM with task and staff scheduling and resource requests.
    * Coordinates with the assigned project manager, other architects and business analysts to keep relevant architecture related deliverables on target and on time.
    * Manages technical Customer interactions from initiative inception to production.
    * Ensures technical viability of solutions as defined in the Statement of Work and subsequent changes requests.
    * Provides technical leadership to teams through the design, build, test, and delivery process as required.
    * Coaches and mentors other project members to increase their understanding of the Customer and technology.
    * Takes ownership of the design and implementation of a major product or subsystem in a solution as required.
    * Proactively notifies the assigned project manager of any technical or other project-impacting issues.
    * Provides feedback to the product development organisation for improvements, market trends and product issues.
    * Coordinates technical tasks with partners, Customers, internal and external architects and development teams to develop an effective solution for the end Customer.

Highly desirable

    * Singleview and potentially other CSG product related Architect role experience.
    * Project management experience / skills.

Qualifications
 
SKILLS & EXPERIENCE
Mandatory

    * Relevant tertiary qualifications.
    * 5 years+ Enterprise Billing Domain Architect experience leading initiatives within Australia based, Tier One Telecommunications provider(s).
    * Applied knowledge of the telecommunications industry.
    * Applied knowledge of telecommunications BSS concepts and components and the ability to relate Customer requirements to the BSS solution.
    * Specialised knowledge in the areas of billing, Customer relationship management, application integration and billing product design.
    * Advanced understanding of multi-tiered, relational database oriented application architectures, including robustness and performance considerations.
    * Experience with UNIX, Oracle and Windows environments.
    * Highly developed problem-solving skills to identify, diagnose and resolve complex problems.
    * Advanced knowledge of tools, processes and methodologies that ensure the project quality, time and cost goals are met.
    * Well developed communication skills to lead discussions and influence decisions with senior management, partners and Customers.
    * Coaching and mentoring skills to develop other team members.
    * Willingness to travel. Regular travel to/from Customer sites within Australasia may be required. Some travel to other parts of the world may also be required.

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

+1 303 200 3333

Contact Name:

not provided

Job Duration:

not provided

Phone:

+1 303 796 2850

Email:

not provided

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