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CSG Systems International, Inc.

In today's dynamic and competitive marketplace, one thing is certain: change. As one of the world's leading providers of business support solutions, CSG International understands what it means to evolve, adapt and transform. Our goal is to help you generate revenue, maximize customer value, and manage your business more efficiently.CSG helps companies around the world succeed every day—and we continue to evolve our portfolio of market-leading solutions to meet ever-changing market demands.Com... Read More

Address      1000 Town Center Drive Suite 300 Oxnard, CA 93036
Website      www.csgi.com/
Holding      No Holding Details

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Sales Account Mgmt

CSG is looking for an individual who will be responsible for selling the company's consulting or other professional services. The ideal candidate will develop new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.
 
Relationship Management & Thought Leadership
·         Lead, grow and evolve the relationship between assigned account and client teams
·         Drive strategic direction for designated clients, including annual planning in the form of:
             o   Program insights to drive enhancements and new solutions
             o   Deliverables with specific tactics to drive client business goals
             o   Preparation of meeting materials to include but not limited to presentation initiation and delivery
·         Foster strong relationships with key leadership and decision makers as well as day-to-day client personnel
·         Ensure effective communication clarity, internally and to the client, of solution and expectations for assigned
          deliverables
·         Proactively develop and seek out best practices to enhance client solutions
·         Initiate, develop and lead sound strategic recommendations based on clear understanding of client's        
           business to include but not limited to:
             o   Competitive monitoring
             o   Industry knowledge
             o   Client objectives
 
New Business Development
·         Understand and adjust current solutions to meet client objectives or budget needs
·         Drive solutions to maintain and deliver current revenue projections
·         Initiate cross sell and up sell opportunities based on defined targets
·         Lead accounts for selected current and prospective clients to include:
             o   Strategy and solution design
             o   Presentation preparation and delivery
             o   Written proposal development
 
Operational Knowledge & Execution
·         Ultimately responsible for ensuring accuracy and quality of all client deliverables from strategy to execution
·         Ability to lead strategic conversations with client and distill those into actionable solutions
·         Ability to enable creativity within the team to drive progressive thinking
·         Work with professional services, SBU team(s) and other key organizations to coordinate all client work
·         Implement best practices to strengthen team delivery
·         Author and work with the account team to deliver plans/presentations, client memos, estimates, statements  
          of work, change orders, timelines and status reports
·         Assist in the preparation of project status reports and hold project status meetings with internal and
          external team members
 
Financial Management
·         Develop, monitor and maintain annual budgets in support of overall client relationship
·         Draft, manage and ensure contract compliance documents and reconciliations
·         Monitor and address project profitability
·         Ensure appropriate staffing levels for current and prospective work
·         Accurately capture and communicate project revenue
·         Accountable to meet revenue targets
·         Effectively work with legal and upper management with contract negotiation and execution
 

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

+1 303 200 3333

Contact Name:

not provided

Job Duration:

not provided

Phone:

+1 303 796 2850

Email:

not provided

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