
[The logo is protected from the company]
Asia Power Corp Ltd
ASIA POWER CORPORATION LIMITED ("Asia Power") is principally involved in the ownership, management and operation of power plants in China. It was incorporated in Singapore in March 1997 and later converted to a public company in October 1999. Read More
Address | 24 Raffles Place, #27-03 Clifford Centre, Singapore 048621 |
Website | www.asiapower.com.sg |
Holding | No Holding Details |
View Company Page
Service Desk Officer
Job Purpose
Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.
Key Accountabilities
• Achievement of year-on-year productivity gain
• Achievement and maintenance of customer satisfaction
Job Responsibilities & Duties
• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues • Perform other duties as assigned Minimum
Education/Qualifications
• Diploma in IT or Business or related discipline Minimum Years/Type of Experience
• Minimum 1 year of call center experience
Other Job Information
Vacancy type: |
Full Time | Contact Mode: |
not provided |
Fax: |
not provided | Contact Name: |
not provided |
Job Duration: |
not provided | Phone: |
not provided |
Email: |
career@crimsonlogic.com |
TalentOne Job Information
Customer Service Customer Service Officer – Inbound
Open Jobs - Asia Power Corp Ltd
News - Asia Power Corp Ltd
Related Jobs

Customer Service Officer (Client Business)
Responsibilities: • Handle customer service hotline a ... [more]

Call Centre Customer Serivce Officer
Responsibilities: Answer calls coming into the helpde ... [more]

Customer Relations Officer - IKEA Alexandra
WHO ARE YOU? You are a self-motivated, team player a ... [more]

Customer Service Officer (Mobile Phones)
We are looking for individuals with outgoing personality ... [more]

Call Centre Customer Service Officer
Responsibilities: Answer calls coming into the helpde ... [more]
Customer Service Officer (IT Helpdesk - 24 by 7)
Duties: To manage a team of Customer Service Officers ... [more]