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Antasis Pte Ltd

We are one of Singapore's premier Contact Centre Solutions Providers specializing in Inbound & Outbound Customer Service, IT Outsourcing Services including IVR (Interactive Voice Respone) Solutions. Read More

Address      Blk 162 Bukit Merah Central #06-3545 Singapore 150162
Website      www.antasis.com
Holding      No Holding Details

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Customer Service Officer

What you will be doing:

  • Handle escalations promptly and efficiently if needed
  • Provide operations support duties such as call back to customers to ensure complete resolution
  • Provide service recovery via call back to customers who had a negative experience
  • Identify service lapse in the course of handling calls and cases for coaching purpose
  • Ensure performance measures are met at all times
What we're required:
  • GCE 'N' level and above
  • Preferably good Mandarin Speaking
  • Excellent customer service and problem solving skills.
  • Positive and able to drive team to achieve targets.
  • Ability to multi-task and Solid computer literacy
  • Exceptional customer service skills and Diplomacy
  • Experiences in call centre is an added advantage
  • Fluent in oral and written English and Mandarin
  • Able to speak Cantonese is an added advantage
  • Singaporeans, SPRs and Malaysians ONLY may apply
  • Fresh school leavers/ORD personnels are welcome


Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

not provided

Contact Name:

not provided

Job Duration:

not provided

Phone:

not provided

Email:

hr@antasis.com

News - Antasis Pte Ltd

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