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Ansys Apache India Private Limited

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Website      www.apache-da.com/
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Engineer - Software Installation Support

Position Summary: To provide installation support & services to clients in India with focus on South Region. Essential Job Functions/Accountabilities: Assisting clients with installation of complete suite of ANSYS products, through telephone, email and WebEx based Handling installation of complete suite of ANSYS software at client sites Troubleshooting ANSYS products installation through telephone, email and WebEx based Interfacing with internal staff(sales and support) and client on the installation support Interfacing with IT team of client for resolving the IT issues(e.g. OS, network related, HPC) impacting ANSYS installation and performance Advising sales team and clients on appropriate hardware configurations Assisting ANSYS IT team with internal installations To conduct trainings on ANSYS product installations Salary: Comparable to Best in the Industry Industry: IT-Software / Software Services Functional Area: IT Software - Systems, EDP, MIS Role Category: Admin/Maintenance/Security/Datawarehousing Role: Technical Support Engineer Education: (UG - B.Tech/B.E. - Computers) OR (PG - M.Sc - Computers) AND ( Doctorate - Doctorate Not Required) Minimum Requirements/Qualifications: Bachelors in Computer Science/Information Technology/Engineering or Masters in Science with computer background At least 2 years of IT experience including software installation and troubleshooting of OS(Windows, Unix, Linux), basic networking and storage Certification on Microsoft(MCITP) or Red Hat(RHCE) OS would be preferred Good communication and interpersonal skills Good analytical, visualization and problem solving skills Interested in working with customers Willing to travel on regular basis Non-Negotiable Hiring Criteria: ANSYS INSPIRE Values: - Innovation - Strive for Excellence - Passion & Intensity - Integrity - Respect & Trust

Other Job Information

Vacancy type:

Full Time

Contact Mode:

Plot No. 31/1, Rajiv Gandhi Infotech Park, M.I.D.C


not provided

Contact Name:

Payal Tyagi

Job Duration:

not provided


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