"audit/quality" Professional Information

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Amazon.com India

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"audit/quality" Professional

Dear Candidate, Greetings from Amazon, Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. www.india.amazon.com Quality Auditor Job Summary: The Quality Assurance Auditor is responsible for performing the quality audit processes and Corrective Action / Preventive Action activities within Retail Business Services in Amazon. The Auditor is also required to suggest and implement process changes which can improve Quality score of the core process. Primary duties and responsibilities: Perform internal audits to ensure new items in the Amazon catalog are set up or modified as per the standard style guide, procedures and checklist. Generate audit documentation including but not limited to: audit checklist, RCA (Root cause analysis), audit summation, audit score cards. Provide consultation on corrective and preventive actions performed as a result of internal audit observations. Follow-up and provide data required for key performance metrics related to internal audit performance and continuous quality improvement. Recommend organizational process improvement initiatives based on internal audit and CAPA (Corrective and Preventive actions) based observations and analysis. Job Requirement: Education and Experience Bachelors degree plus 1 year or more related audit experience and CAPA or formal investigation/problem-solving experience in a regulated industry, or an equivalent combination of education and experience. Technical Proficiencies Strong understanding of Quality Management System concepts as they relate to a regulated industry. Competency in problem-solving techniques. Basic understanding of Six Sigma and/or Lean methodology is an added advantage. Proficiency in MSOffice software suite including Word, Excel, PowerPoint, and Vision. Other Proficiencies Good communication and interpersonal skills. If interested please send your updated CV to rpriya@amazon.com Regards, Priyanka Salary: Not Disclosed by Recruiter Industry: Internet / Ecommerce Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Quality Role: Quality Assurance/Quality Control Manager Education: (UG - Any Graduate - Any Specialization) OR (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) AND ( Doctorate - Doctorate Not Required) Please refer to the Job description above