Operations Manager Information

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Amazon.com India

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Operations Manager

Essential Functions Hiring the team of delivery associates and station supervisors Defining the transportation process from Fulfillment Center to delivery stations Defining the delivery process from delivery station to customer address Ensure enough bandwidth in citywide delivery team to ensure peak time delivery management Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations Continuously improve the delivery process and attain a sustained level of delivery performance improvement Analysis of the data reports to identify performance bottlenecks and improve the performance Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills Strong execution skills, Action oriented, go getter Resourceful to identify the way to get things done using limited resources Ability to work under pressure situations Ability to work in ambiguous situations and to come out with solutions as per the situations faced Basic Qualifications Any Graduation Experience in logistics field desirable and the experience in courier industry highly preferred People management experience. Experience in handling field team is highly desirable. Experience in handling live operation preferred (wherein decisions have to taken on the spot and actions needs to be initiated right away) Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such as six sigma, Kaizen etc. Preferred Qualifications Master of Business Administration (MBA) Masters degree/diploma in operations management Masters degree/diploma in transportation Salary: INR 10,00,000 - 14,00,000 P.A Industry: Internet / Ecommerce Functional Area: Supply Chain, Logistics, Purchase, Materials Role Category: Logistics Role: Transport/Distribution Manager Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) AND ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required) Please refer to the Job description above