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Adobe Systems Pte Ltd

Adobe Systems Pte Ltd. in Singapore has almost 80 employees and focuses on sales, marketing, and operations. The office is at Suntec City Office Towers, situated next to the central business district. Read More

Address      not provided
Website      adobe.com
Holding      No Holding Details

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Order Management Representative

Position Summary The primary role of the Channel Order Management Representative intern is to learn and provide world-class customer service to Adobe’s Distribution & Licensing Channel partners, with accountability for communication in terms of order processing, invoice tracking, returns and claims/credit request management and query resolution. Responsibilities • Acquire in-depth knowledge of Adobe’s sales programs, shrink wrap product & worldwide licensing programs • Learn and adhere to related procedures and processes and supporting systems, • Manage incoming orders in accordance with established procedures, • Manage the returns process for partners, ensuring that all returns conform to the terms and conditions of the contract, • Work directly with distributors/Licence Centres and internal Adobe departments on issue resolution • Status reporting • Work with others within the team in order to achieve a common goals, • Support other activity when required Requirements This role has a specific requirement for fluency in English and Chinese in order to support our Distribution ALC and Enterprise partners and customers in AP region. Adobe is an equal opportunity/affirmative action employer. We welcome and encourage diversity in the workplace. Qualification: Diploma

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