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3D Systems Corporation

3D Systems is a leading, global provider of 3D content-to-print solutions including personal, professional and production 3D printers, integrated print materials and on-demand custom parts services for professionals and consumers alike. In line with our commitment to democratize access and accelerate adoption of affordable 3D printing we also provide creative content development, design productivity tools, curation services and content downloads. Our expertly integrated solutions replace, dis... Read More

Address      333 Three D Systems Circle Rock Hill, SC 29730, United States
Website      www.3dsystems.com
Holding      No Holding Details

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Customer Support Manager

The Customer Support Manager will oversee service operations, including the success and profitability of servicing resellers, for Personal and Professional Printers (PPP) in Europe, Middle East and Africa (EMEA).  The position will ensure that all customer and reseller technical support requests, (email, phone and onsite) are resolved quickly and effectively with high levels of customer satisfaction.  The position will manage the PPP EMEA team of Customer Support Engineers and Technical Support Engineers.  This position will be remote and will require up to 75% travel.

PRIMARY JOB FUNCTIONS:

    * Manage the team of PPP Customer Support Engineers and Technical Support Engineers in Europe, Middle East and Africa to deliver world class support to all customers
    * Drive customer productivity and adoption of 3D Systems technology
    * Responsible for reseller service technician training, reseller service and 3D Systems post sales success, and customer productivity

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

not provided

Contact Name:

not provided

Job Duration:

0 months

Phone:

1.888.337.9786

Email:

not provided

TalentOne Job Information

Consulting Consultant - Assistant Manager

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