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3D Systems Corporation

3D Systems is a leading, global provider of 3D content-to-print solutions including personal, professional and production 3D printers, integrated print materials and on-demand custom parts services for professionals and consumers alike. In line with our commitment to democratize access and accelerate adoption of affordable 3D printing we also provide creative content development, design productivity tools, curation services and content downloads. Our expertly integrated solutions replace, dis... Read More

Address      333 Three D Systems Circle Rock Hill, SC 29730, United States
Website      www.3dsystems.com
Holding      No Holding Details

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Customer Service

Assists clients by providing support to resolve their technical issues via email and/or phone; also provides training and assistance to help customers learn how to use their computer software or hardware products

PRIMARY JOB FUNCTIONS:

    * Deals directly with customers either by telephone or electronically
    * Responds promptly to customer inquiries
    * Handles and resolves customers’ technical complaints or problems
    * Obtains and evaluates all relevant information to handle inquiries and complaints
    * Performs customer verifications
    * Directs requests and unresolved issues to the designated resource
    * Manages customers' accounts
    * Keeps records of customer interactions and cases
    * Records details of inquiries, comments, complaints and actions taken
    * Communicates and coordinates with internal departments
    * Follows up on customer interactions

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

1.888.337.9786

Contact Name:

not provided

Job Duration:

0 months

Phone:

1.888.337.9786

Email:

info@Agilysys .com

TalentOne Job Information

Customer Service Call Centre - Manager

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