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1st Source Bank
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Address | not provided |
Website | www.1stsource.com |
Holding | No Holding Details |
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Client Service Representative
Position Summary
Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services.
Essential Requirements
Processes banking center transactions, cash machine and vault balancing activities, following policies and procedures
Greets clients and promotes bank products and services
Answers inquiries and refers clients to appropriate client services specialist
Utilizes problem resolution process for appropriate levels of service
Participates in retail sales programs to help meet personal and banking center goals
Participates in community projects and appropriate educational programs related to the position
Responsible for the completion of all compliance training related to the position
Must understand all applicable laws and regulations that apply to the position and complies with the requirements
Experience/Skills
One (1) - two (2) years of customer service experience preferred
High School Diploma/GED required
Customer service and sales oriented
High degree of attention to detail
Good written and verbal communication skills
Good PC skills
Cash-handling experience
Ability to cross-sell bank products and services
Highly motivated
Ability to work in a team atmosphere
Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records
Ability to handle multiple tasks in a fast-paced environment
Hours of Operation
Lobby
Drive-Thru
Sunday
Closed
N/A
Saturday
9:00 - 12:00
Job Grade:
227
Relevant Years of Experience:
One (1) to (2) years of customer service experience preferred
Requisition Number:
8567
Other Job Information
Vacancy type: |
Full Time | Contact Mode: |
not provided |
Fax: |
not provided | Contact Name: |
not provided |
Job Duration: |
not provided | Phone: |
not provided |
Email: |
not provided |
TalentOne Job Information
Banking Customer Service Officer
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