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1st Source Bank

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Website      www.1stsource.com
Holding      No Holding Details

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Client Service Representative

Position Summary

Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services.

Essential Requirements

Processes banking center transactions, cash machine and vault balancing activities, following policies and procedures

Greets clients and promotes bank products and services

Answers inquiries and refers clients to appropriate client services specialist

Utilizes problem resolution process for appropriate levels of service

Participates in retail sales programs to help meet personal and banking center goals

Participates in community projects and appropriate educational programs related to the position

Responsible for the completion of all compliance training related to the position

Must understand all applicable laws and regulations that apply to the position and complies with the requirements


One (1) - two (2) years of customer service experience preferred

High School Diploma/GED required

Customer service and sales oriented

High degree of attention to detail

Good written and verbal communication skills

Good PC skills

Cash-handling experience

Ability to cross-sell bank products and services

Highly motivated

Ability to work in a team atmosphere

Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records

Ability to handle multiple tasks in a fast-paced environment

Hours of Operation


 9:00 - 12:00

Job Grade:



Relevant Years of Experience:

One (1) to (2) years of customer service experience preferred


Requisition Number:



Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided


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Contact Name:

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Job Duration:

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TalentOne Job Information

Banking Customer Service Officer

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