Customer Service Customer Service - Team Leader

Oversee team of agents. Motivate team, roster planning & handle staffing issues such as disciplinary & performance counselling.

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Relevant Trainings Customer Service - Team Leader

Leadership Training

Leadership training refers to any activity that enhances the quality of leadership of an individual or an organization   [more]

Moderation Training

Training on moderation skills   [more]

New Supervisor Training

Training to lead teams effectively   [more]

Relevant Degrees Customer Service - Team Leader

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Content Developerviews:  0

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Content Writer views:  0

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Cabin Crewviews:  0

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Traineeviews:  0

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Traineeviews:  0

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Team Leaderviews:  50

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Sales Managerviews:  37

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Service Associateviews:  34

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Service Manager views:  40

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Sales Associateviews:  38

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Security Officerviews:  97

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Website/Graphic Designerviews:  139

Design or create websites, graphics to meet specific commercial or promotional needs   [more]

Journalistviews:  65

A journalist collects, writes and distributes news and other information. A journalist's work is referred to as journalism.   [more]

Television producerviews:  79

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Credit Risk - Analystviews:  128

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Subject matter expert in one field.   [more]

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Portfolio Analystviews:  172

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Conflict Management views:  274

Conflict management involves implementing strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict at a level equal to or higher than where the conflic ...   [more]

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Business Writing views:  329

Business Writing refers to the writing assignment for business purposes. It is usually more formal than conversations and general writing.   [more]

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The act or process of planning and exercising conscious control over the amount of time spent on specific activities, especially to increase effectiveness, efficiency or productivity.   [more]

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Negotiation skillsviews:  293

Skills required to reach a point of understanding, resolve conflict, gain advantage in outcome of dialogue between two parties are called negotiation skills.   [more]

Employee engagementviews:  340

Employee engagement or worker engagement is a business management concept. It involves using techniques to further involve employees in the work to further the company's interests.   [more]

Project Management views:  292

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Supply Chain Managementviews:  239

Supply Chain Management (SCM) is the management of a network of interconnected businesses involved in the provision of product and service packages required by the end customers in a supply chain. ...   [more]

Business Etiquetteviews:  390

Business etiquette is the way you handle yourself in a business and social environment . It can range from meetings with the boss to meetings with clients and customers - and knowing the right thi ...   [more]

Corporate Social Responsibiltyviews:  297

CSR policy functions as a built-in, self-regulating mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards, and international norms. ...   [more]

Creative Leadershipviews:  297

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