Customer Service Customer Service - Team Leader

Oversee team of agents. Motivate team, roster planning & handle staffing issues such as disciplinary & performance counselling.

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Relevant Trainings Customer Service - Team Leader

Leadership Training

Leadership training refers to any activity that enhances the quality of leadership of an individual or an organization   [more]

Moderation Training

Training on moderation skills   [more]

New Supervisor Training

Training to lead teams effectively   [more]

Relevant Degrees Customer Service - Team Leader

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Content Developerviews:  0

no description   [more]

Content Writer views:  0

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Cabin Crewviews:  0

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Traineeviews:  0

no description   [more]

Traineeviews:  0

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Team Leaderviews:  50

no description   [more]

Sales Managerviews:  37

no description   [more]

Service Associateviews:  34

no description   [more]

Service Manager views:  40

no description   [more]

Sales Associateviews:  38

no description   [more]

Security Officerviews:  97

Security Personnel   [more]

Website/Graphic Designerviews:  139

Design or create websites, graphics to meet specific commercial or promotional needs   [more]

Journalistviews:  65

A journalist collects, writes and distributes news and other information. A journalist's work is referred to as journalism.   [more]

Television producerviews:  79

The primary role of a television producer is to oversee all aspects of video production, ranging from show idea development and cast hiring to shoot supervision and fact-checking. It is often the producer who is responsible for the television sho ...   [more]

Administration - Management Traineeviews:  179

Performing internship within one or several departments   [more]

Credit Risk - Analystviews:  128

Evaluate individual credit applications for final approval from Credit Risk Manager   [more]

Legal Staffviews:  239

Subject matter expert in one field.   [more]

Driverviews:  218

Driver for senior representatives or administrative tasks   [more]

Portfolio Managerviews:  204

Senior Portfolio Analyst to support management team in translation of reports into actionable decisions.   [more]

Portfolio Analystviews:  172

Evaluation of credit portfolio to identify short and long term trends.   [more]

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Cross Cultural Trainingviews:  368

Cross cultural training aims to develop awareness between people where a common cultural framework does not exist.   [more]

Neuro-linguistic programming views:  224

Neuro-linguistic programming (NLP) is an approach to communication, personal development and psychotherapy. The title refers to a stated connection between the neurological processes, language and ...   [more]

Conflict Management views:  274

Conflict management involves implementing strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict at a level equal to or higher than where the conflic ...   [more]

Customer Service views:  345

Skills to serve customers before, during and after a purchase.   [more]

Telephone Skillsviews:  359

Refers to telephone etiquettes and skills to bring about sales or get the desired outcome.   [more]

Business Writing views:  329

Business Writing refers to the writing assignment for business purposes. It is usually more formal than conversations and general writing.   [more]

Time Management views:  241

The act or process of planning and exercising conscious control over the amount of time spent on specific activities, especially to increase effectiveness, efficiency or productivity.   [more]

Entrepreneurshipviews:  277

Business acumen used to transform innovations into economic goods   [more]

Negotiation skillsviews:  293

Skills required to reach a point of understanding, resolve conflict, gain advantage in outcome of dialogue between two parties are called negotiation skills.   [more]

Employee engagementviews:  340

Employee engagement or worker engagement is a business management concept. It involves using techniques to further involve employees in the work to further the company's interests.   [more]

Project Management views:  292

Project Management is the discipline of planning, organizing, securing, managing, leading and controlling resources to achieve specific goals.   [more]

Supply Chain Managementviews:  239

Supply Chain Management (SCM) is the management of a network of interconnected businesses involved in the provision of product and service packages required by the end customers in a supply chain. ...   [more]

Business Etiquetteviews:  390

Business etiquette is the way you handle yourself in a business and social environment . It can range from meetings with the boss to meetings with clients and customers - and knowing the right thi ...   [more]

Corporate Social Responsibiltyviews:  297

CSR policy functions as a built-in, self-regulating mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards, and international norms. ...   [more]

Creative Leadershipviews:  297

Creative leadership is the ability to think beyond the conventional leadership methods and strategies to lead effectively   [more]

Networking skillsviews:  307

Training to improve networking skills to succeed at the workplace   [more]

Effective Communication Skillsviews:  261

Training to provide you with the communication skills required to succeed in the competitive corporate world   [more]

Critical Thinking Skillsviews:  327

Training to sharpen critical thinking skills for better performance at work   [more]

Sales Trainingviews:  220

Training to help individuals become better at the act of selling a product or service   [more]

AutoCadviews:  275

AutoCad is a software application for computer aided design (CAD) and drafting   [more]

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Bachelor of Science in Information Technologyviews:  130

no description   [more]

Master of Science in Renewable Energyviews:  145

While the renewable energy industry may be relatively young, several options exist for those looking to earn a degree in the subject. Master of Applied Science and Master of Arts degree programs are available in renewable energy technology or as ...   [more]

Bachelor of Science in Construction Managementviews:  119

no description   [more]

Master of Health Scienceviews:  106

The Master of Health Science (MHS) degree is a specialized master’s degree. Depending on the department and specific area of study, the MHS degree provides opportunities for advanced study and research (academic MHS programs) or prepares individu ...   [more]

Master of Science in Criminal Justiceviews:  122

A degree in criminal justice (CJ) can give graduates access to a range of jobs, so it is to a student's advantage to choose a specific area and focus coursework accordingly. Law enforcement possibilities include police officer, security, loss pre ...   [more]

Bachelor of Science in Chemical Engineeringviews:  110

no description   [more]

Master of Archival Studiesviews:  143

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Bachelor of Science in Psychologyviews:  127

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Master of Science in Global Medicineviews:  121

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Doctor of Ministryviews:  130

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Master of Jurisprudenceviews:  144

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Doctor of Business Administrationviews:  125

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Master of Biological Sciencesviews:  162

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Master of Religious Educationviews:  135

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Master of Historyviews:  131

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Master of Financial Mathematicsviews:  104

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Master of Humanitiesviews:  137

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Master of Neuroscienceviews:  189

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Master of Science in Fire and Emergency Management Administrationviews:  129

no description   [more]

Master of Songwritingviews:  155

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