Customer Service Call Centre - Team Leader
Oversee, manage & motivate a team of junior & senior officers. Roster planning & handle staffing issues such as disciplinary & performance counseling.
Experience 2-3
Previous Career Steps
Potential Next Career Steps
Relevant Trainings Call Centre - Team Leader
Leadership Training
Leadership training refers to any activity that enhances the quality of leadership of an individual or an organization [more]
Moderation Training
Training on moderation skills [more]
New Supervisor Training
Training to lead teams effectively [more]
Relevant Degrees Call Centre - Team Leader
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